HAVE ANY QUESTIONS?

  • When and how do I pay for my reservation?
  • Do you request a security deposit?
  • How do I get back my deposit?
  • How do I get my keys?
  • Can I change my plans or cancel at any time?
  • At what time can I check-in and check-out?
  • What does the price include?
  • What if I want a refund?
  • Does the price include cleaning and laundry service?
  • If I have a question about the reservation, who do I contact and how?
  • How far in advance should I book an apartment?
  • Can I get a price quote without booking?
  • What should I do when I leave?
  • What are the basic amenities provided at Beach Apartments TLV?
  • ​Do we need to provide ID or Passport?
  • Can I extend my stay once I'm at the apartment?
  • Should I bring my own linen and towels?
  • Are there any house rules we should know of?
  • Is there WiFi?
  • Who do I speak to if I experience issues with the apartment?
  • May I cook in the apartment?
  • Can I store my luggage with you if I leave a little later or come earlier than my check-in time?

We accept credit cards (Visa\ MasterCard)

Immediately after booking, 20% of the total price of your stay will be charged from the credit card provided. The rest (80%) will be charged 14 days or less prior to your arrival.

Yes. A security deposit of 20% of the total fee will be blocked on the credit card you provide after you make the reservation.

The deposit will be released after a quick inspection of the apartment.

After reserving an apartment we will ask you send provide a copy of your passport.

The check in instructions will be send to you 24-48 hours prior to arrival, and it will instruct you to check in by yourself.

The check in information will not be send before reciving the payment and passport photo.

If  you cancel the reservation 14 (fourteen) days or more prior to the arrival date stated in the individual reservation form, 20% (twenty percent) of the full payment will be charged.

If you cancel the reservation 7 (seven) days or less prior to the arrival date stated in the individual reservation form, 50% (fifty percent) of the full payment will be charged.

The cancellation must be done by Email.

If you made a reservation through a different website than ours  you must contact them directly for the cancellation and follow their terms and conditions.

Check in time is from 14:00 p.m.

Check out time is until 11:00 a.m.

We do our best to flexible whenever possible. Contact us a few days in advance if you have any problems with the above times and we will try to do what we can to better suit your needs.

The price includes a self accommodation apartment, including linens and towels, basic cleaning products, electricity, WIFI, cable TV and water bills.

If you cancel the reservation 14 (fourteen) days or more prior to the arrival date stated in the individual reservation form, 20% (twenty percent) of the full payment will be charged.

If you cancel the reservation 7 (seven) days or less prior to the arrival date stated in the individual reservation form, 50% (fifty percent) of the full payment will be charged.

The cancellation must be done by Email.

If you made a reservation through a different website than ours  you must contact them directly for the cancellation and follow their terms and conditions.

You will receive the apartment clean with clean linens and towels at check in.
Extra cleaning is available during your stay for an extra fee.
Most of the furnished vacation apartments have a washer and dryer in the apartment but for those who don’t, we offer laundry services for an additional fee.

Once a reservation is made, your personal agent will be available through phone or email with any questions or concerns you may have. We will be happy to assist you in any way.

Your can reach us by WhatsApp at +972-586705807                       Or by phone on +972-776705807

 

 

You should try and place your request at least 30 days prior to the date you are looking to move in, especially during the high season (May through the end of October).

That will ensure that you get the best options and prices at any time. During the high season most of the furnished holiday apartments we offer are rented in advance, so keep in mind when looking for a short term, centrally located apartment during the summer or holiday season.

You absolutely can. You can do it easily through the website – just select your dates and apartment and follow the reservation process for a price quote. Remember: first come, first served. In order to secure your selected holiday apartment, we recommend that you not delay your booking while the place is still available.

Please be sure to turn off all lights, air conditioning and close all doors and windows, take down the trash if there is any and leave the apartment organized.

No need to clean or wash laundry – we’ll take care of that.

Don’t forget to lock the door behind you, and leave the keys in the safe box.

* In case it’s an electric lock, just close the door behind you.

Each apartment has it’s unique amenities and layout, you can read specificaly in each apartment’s page.

In all apartments you will find an iron and ironing board, a hairdryer, plush towels and linen, super speedy WiFi, and a fully equipped kitchen.

Yes, please. Make sure you carry your Passport on you, as we will need a photo after booking.

Of course – if available. Get in touch with us as soon as you decide to extend your stay, and if the apartment is available, we would be happy to accommodate you in the same apartment or at the very least, in a similar one.

No need. We provide  high-end bathroom amenities and plush linen and towels in all of our apartments.

Our apartments have a strict No-Party, No-Smoking and No-Pet policy.

 Of course! We offer free high-speed WiFi in all our apartments.

Just call or email us at:

 

info@beach-aptlv.com

+972 77-670-5807

+972 58-670-5807

 Absolutely!
Go ahead and unleash your cooking skills! Each apartment includes a fully-equipped kitchen.

Yes, you are more than welcome to drop off your bags in our main office for a few hours.

We’re located at Sirkin 27, Tel Aviv.
Office hours are:
Sunday-Thursday 09:00-19:00